Wednesday, October 15, 2008

CRM Accelerators – Part VIII – Business Productivity Accelerator

Business Productivity Accelerator
The business productivity accelerator is a toolkit of timesaving customizations and workflows for Dynamics CRM 4.0. Here is a subset of the components to be delivered:

Business data auditing workflows
Customizations to manage a customer reference program with Microsoft Dynamics CRM 4.0
Generic service process workflows for complaints management
Simple integration with web software services such as stock prices, mapping and web search
Birthday/Anniversary auto-email workflows
There are many other ideas under development for this accelerator and the final list will be communicated at release.

Kind regards,

Reuben Krippner

Published Wednesday, October

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